Custom Bubble Mailers & Poly Mailers FAQ

Minimum order quantities vary by product — poly bubble mailers start at 5,000 units, poly mailers and paper mailers start at 10,000 units, and Custom Bubble Mailers Low MOQ starts at 200 units. This lower threshold makes custom packaging accessible for growing brands, not just large-volume shippers. Discounted pricing kicks in as your order volume increases. Browse our custom mailer collection.

Yes. Pricing improves as your order quantity increases across all four of our mailer types. The exact discount tiers depend on the product and specifications you choose — our team can walk you through a pricing breakdown for your specific order.

All our custom mailers can be fully branded with your logo, colors, graphics, and messaging. We offer full-color printing and a range of standard sizes across each product line, with custom sizing available on request. Add QR codes, social handles, or promotional copy to make the most of every package.

Yes. Our poly mailers and paper mailers both support full-color printing on the exterior. High-resolution photos, gradients, and detailed logos all print cleanly with our production process. We recommend supplying artwork at 300 DPI for the sharpest results.

We accept AI, EPS, PDF, PNG, and high-resolution JPG files. Vector files (AI, EPS) work best for logos and text, since they stay crisp at any size. For best results, supply artwork at 300 DPI with a 0.125-inch bleed. If you're not ready to submit final artwork, you can place your order and send it later — no online design tool needed.

Yes. Our team can review your artwork to make sure it meets print specs and suggest adjustments for the best print result. Reach out through Contact Our Team or Request a Quote with your design questions.

Yes — self-sealing adhesive strips and tear strips are available across our bubble mailers, poly mailers, and paper mailers, making them easy for your customers to open and reseal if needed.

Production typically takes 7–10 business days after artwork approval. For standard orders shipped by ocean freight, total turnaround is approximately 6–8 weeks from artwork approval to delivery in the United States. Our Custom Bubble Mailers Low MOQ option ships by air and typically has a total turnaround of approximately 2–4 weeks.  

Standard orders typically have a total turnaround of approximately 6–8 weeks when shipped by ocean freight. For smaller, faster-turnaround orders, our Custom Bubble Mailers Low MOQ option ships by air and typically takes approximately 2–4 weeks from artwork approval to delivery. Contact us if you have a specific deadline so we can review the available options.

Custom mailers are fulfilled through a combination of overseas production and domestic U.S. distribution, depending on the order. The full turnaround from order to delivery is typically 6-8 weeks. We'll provide tracking information once your order ships.

Standard shipping is included in your quoted price. Standard orders are typically shipped by ocean freight, while our Custom Bubble Mailers Low MOQ option ships by air. Any optional expedited shipping services are quoted separately when available.

Material options vary by product. We offer paper and plastic mailer options, with material specifications confirmed according to each order. Contact us if you have specific material or recycling requirements.

Our mailers are built for the demands of shipping — bubble mailers provide cushioning for fragile items like electronics or cosmetics, while poly mailers resist tears and moisture for everyday shipments of clothing, textiles, and soft goods.

We offer a range of standard sizes across all four product lines — poly bubble mailers, poly mailers, and paper mailers — to fit everything from jewelry and cosmetics to apparel and books. Custom sizing is available for unique product needs. Reach out with your dimensions and we’ll help you find the right fit.

Choose a bubble mailer if you’re shipping fragile items that need cushioning, like electronics or cosmetics. Choose a poly mailer or paper mailer for non-fragile items like clothing, textiles, or documents, where weight and cost matter more than padding.

Yes — many businesses order a mix of our four mailer types to match different products in their catalog. We can help coordinate production and shipping so your order arrives together.

Once your design is on file, reordering is simple — contact our team or place a new order referencing your previous design. Reorders skip the design approval step, so production can start right away.

Changes can be made during the proofing stage, before production begins. Once you approve the proof and production starts, that order can't be changed — but we're happy to apply updates to your next order.

If your order arrives damaged due to a production or shipping issue, contact us within 30 days with photos of the damage. We'll replace the affected items at no charge.

Yes — we can produce samples so you can check material quality and print results before committing to a full production run.

Once your order ships, you'll receive tracking information by email. For questions along the way, our team is available through Contact Our Team.